VP4 Will Not Start...

VP4 has gone to a launcher program for more reliable critical file updating. It is possible that a firewall or anti-virus could block launcher.exe. So if you can't run put in an exception in your firewall/anti-virus for launcher.exe in the VP4 directory.

You can always fix any corrupt installation by reinstall.

Get the new installer from vponline.celeris.com, DOWNLOADS on the nav bar, then download and re-install,  if you have Full version (offline and online) select Download Full, if online only select Virtual Pool 4 Online Download.

For Steam, Exit Steam, restart steam client, click Play to get update.

Super Admin
Category: Support

12 Responses to VP4 Will Not Start...

    JRB July 29, 2017 at 08:11 am


    I have a new computer and I tried to start VP.

    I logged in, but dont know how to start the game again.

    Can you help me?


    Regards, John.


    Fantastic Mr Fox September 19, 2017 at 07:00 pm

    What happenned to my offline game? Id quite to play it and its no longer there, just takes me to a 'purchase this product' link. I've already paid, where is it?

    Smokin Sid September 30, 2017 at 12:01 pm

    Done all of the above and the online fails to launch...any ideas?


    chilly October 19, 2017 at 11:00 pm

    updated windows 10 vp4 has to downloaded. how do I do that?


    Marcellus November 7, 2017 at 09:34 pm

    I can not play online anymore because of update 4535

    the game comes in and gives the following message: '' the game executable is out of date and the game must be restarted.clicking OK will exit, update, and relaunch the game ''.
    when I follow these instructions the process repeats itself in an infinite looping and the game does not open in the looby.
    I would like to know how to fix this problem, already tried re install and nothing.
    thank you.

    HC,WT November 18, 2017 at 09:15 pm

    Marcellus, I wonder if they're trying to forse everyone OUT of VP4. Slowly every update more players can't log in.

    We may have to go to a different POOL program, this one isn't working.  

    anonymous November 11, 2017 at 04:50 pm

    I Just Purchased the VP4 For Windows 10 And It didn'd download.  Help!!!

    3864669339 November 11, 2019 at 07:44 am

    I JUST BOUGHT VP4 NOV 11 2019 AT 10:O5 AM,BUT WHEN I TRYED TOPUT THE SERIAL NUMBER IN IT WON;t take it. i have bought this game three times, i want some one to call me and tell me what i should do. itryede to call the phone number i had , but was told it no longer works.me number is 386 752 4125 my name is willial sextonb. please help me..

    Klutz January 24, 2021 at 10:13 pm

    I am new to the VP4. When I try to play in offline mode the program crashes. Does anyone know of any trick that will help?

    Klutz February 18, 2021 at 04:14 pm

    Never mind about the above. My bad. The trick is to buy the offline version instead. Thanks to the support staff for the understanding.

    Edited February 18, 2021 04:16 pm
    freytesg September 24, 2022 at 12:15 pm

    i can't downloading the update version and the program close it automaticaly 

    Devin March 2, 2023 at 12:21 am

    Where is VP Online Support/Download for macOS?

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